In-Store Return Policy

Retail Store Return and Exchange Policy

This policy only applies to In Store Retail purchases only.

Retail Store Locations

OLLY Loyalty Membership

Return items must be unworn / unused,
in their 
original packaging and with the original receipt

Within 14 days from date of purchase,
OLLY Shoes will provide an exchange or full refund in the original form of payment.

Between 15 days and 30 days from date of purchase,
OLLY Shoes will provide an exchange or merchandise credit for the lowest selling price.

Manufacturer Defects,
OLLY Shoes will provide an exchange or full refund in the original form of payment
with original receipt within 
30 days from date of purchase.
OLLY Loyalty Dollars earned on the item returned will be deducted.

ALL sales are FINAL on products with price ending in 6,8 or 9 cents
and are
NOT eligible for return, exchange or price adjustments
OLLY Shoes Reserves the right to limit or refuse returns